Built by contractors, for contractors.
Access control, intrusion, CCTV, fire alarm, A/V: your customers’ systems live on for years after the install, and the contractor who can pull up the record wins the service call. Blackhawk keeps every panel, recorder, camera list, and config file in one secure web-based system your techs can open from a phone on the jobsite.
Sensitive data stays protected: passcodes and config downloads are gated behind a Security Technician role, masked on screen, and withheld from anyone without clearance.
What you can manage
Access Control
Controllers, config files, and authorized user lists per site.
Security & Intrusion
Panel records with device lists and protected passcodes.
CCTV
Recorders with camera lists, installed hard drives, and CSV import.
Audio / Visual
A/V controller records open to your whole team.
Gate Controls
Gate operators and controls with a 41-point checklist.
Fire Alarm
NFPA-72 inspections and records of completion.
Nurse Call
Nurse call system records for healthcare sites.
Monitored Accounts
Central-station account records for monitored sites.
Aerial Lifts
Lift inspections with automatic notification emails.
Autos & Equipment
VIN-keyed vehicle maintenance records with service history.
Tools & Test Equipment
Tool registry with calibration due dates and automated reminders.
UPS Systems
UPS records with an append-only test log.
Every account includes
- ✓QR codes for every asset, scan to open the record
- ✓Printable inspection checklists and reports
- ✓Automated weekly and annual email reports
- ✓Photo and document uploads on every record
- ✓Full activity logs, every change is tracked
- ✓Per-user access control down to individual dashboard tiles
- ✓Works on phones and tablets, installable as a mobile app
- ✓Secure hosted service, nothing to install or back up
Add-ons
Optional modules you can add when you need them.
Time ClockSimple employee time entry from any device.
Work OrdersRequests come in, get triaged, and become tickets.
Work TicketsService work tracked, timed and billed to the customer.
Dispatch BoardDrag open tickets onto the week, by technician.
TechniciansPer-person access and credential tracking for field techs.
CRMTrack prospects, contacts, follow-ups, and your sales pipeline.
Quotes & Job CostingQuote the work, convert it, then watch the cost.
ContractsBuild, send, and e-sign customer contracts, branded to your company.
AccountingBilling, check registry and every money surface in one hub.
PayrollRun payroll from the hours already in the system.
Payroll ExportApproved hours out to QuickBooks, ComputerEase, Sage, or Timberline as a clean weekly CSV.
Parts InventoryStock levels, reorder points and purchase orders.
VendorsOne supplier directory, wired into parts and purchase orders.
Sub-ContractorsA record for every sub, with licence, trade and contacts.
HR FormsApplications that become employee records with one click.HR DocumentsSend HR paperwork, and it files itself at signature.
Phases & CategoriesBreak jobs into phases and cost codes. Employees pick the task at punch, reports show where hours went.
ReportsAutomated weekly, monthly, and annual email reports across every module.Monitoring IntakeAccount records, zones and call lists for alarm dealers.
Fire SuppressionInspection records and reports for suppression systems.
Flipbook LibraryHost manuals and brochures as page-turning books.
Federal ContractsSAM.gov opportunity alerts matched to your NAICS codes, delivered to your inbox.Federal Job Search, add-on
Every morning, our system automatically searches SAM.gov for new federal contract opportunities matched to your trade and delivers them straight to your inbox. Outage-aware retries and automatic catch-up mean you never miss a posting day. Federal work finds you, before your competition sees it.
Learn more about Federal Contract Alerts.