A CRM Built Into Your Customer Directory
No separate CRM subscription and no double entry. Blackhawk’s CRM lives on the same customer records your field modules already use, adding a pipeline, follow-up dates, and a full activity history to every account.
What you can manage
Pipeline Stages
Track every prospect from New through Contacted, Replied, Meeting, and Won, with Lost and Dormant kept out of your way.
Next-Action Dates
Give every account a next-action date and owner so follow-ups stop living in someone’s head.
Activity Log
An append-only history on each customer: calls, notes, and automatic entries when a status changes.
Lead Source Tags
Web leads arrive tagged with the page they came from, so you know which marketing actually produces work.
Documents
Quotes, site photos, and paperwork uploaded straight onto the customer record.
One Login
CRM, customers, and field records share the same platform, permissions, and reports.