See the Week, Drag the Work
A ticket has an owner. The dispatch board gives it a time. Open work stages on one side, the week lays out in technician lanes, and scheduling a job is dragging it where it belongs.
How the day gets planned
- Unscheduled open tickets stage on the side, oldest first, so nothing ages out of sight.
- Drag one onto a technician’s lane and it is scheduled.
- Add travel padding so the next job is not booked over the drive to it.
- The technician opens their own day on a phone, with no app and nothing to install.
What you can manage
Week, Day and Month
Three views over the same schedule. Plan the week, then work a single day lane by lane.
Technician Lanes
One column per person, so a double booking is something you see rather than something you discover.
Staging Panel
Everything open and unscheduled, oldest first, waiting to be placed.
Drag to Schedule
Pick up a ticket and drop it on a time. Links inside the card still work while dragging does.
Travel Padding
Explicit travel time around a visit, because the drive is part of the day.
Warns, Never Blocks
Conflicts are flagged clearly and still allowed. The dispatcher decides, not the software.
